The DRG Outsourcing Approach
Experience has taught us that the start-point for any worthwhile intervention lies with the CEO and the senior team engaged in strategic planning and execution. Unless ownership is taken at this level, as the enterprise's "way of leading the business”, an intervention is likely to be superficial and lack sustainability.
The HR function plays a vital role in intervention processes as facilitator and coordinator. We work closely with HR practitioners and have found that their status and credibility is enhanced as a result of their participation in our facilitated processes. However, ownership must rest with the CEO in the first instance otherwise the intervention becomes an HR activity and not an enterprise-led strategic initiative.
What Differentiates Our Services
DRG Outsourcing's services are founded upon deliberate research into global trends and local needs.
We have subject expert resources delivering our comprehensive spectrum of specialised Service Lines engaged (unlike many HR service providers whose offerings tend to be centred on limited core specialisation, e.g. recruitment, labour relations or training).
Our model has as its framework the concept of an HR Maturity Curve. We assess where an enterprise sits on this curve in terms of HR Best-Practice, where it wants to be and then tailor our facilitated interventions accordingly.
Our service offering includes:
- Realistic professional fee structures
- We are engaged in strategic interventions believing, in the end, the most definitive competitive differentiator of any enterprise is its people
- We are facilitators, not consultants who tell you what to do
- We support you in the discovery and implementation of effective people leadership solutions - customised to meet your particular needs and circumstances
- We ensure that you take independent ownership of this process quickly, if you want to
- We prefer to develop strategic relationships with our Customers rather than short-term interventions - becoming "your partner in professional and reliable human resource management solutions"
- Our methodologies are fully integrated to deliver comprehensive and holistic solutions and any one of the Service Line's components may be used as a start-point
DRG Outsourcing's Total Solution model supplies HR support activities to your business's human resource environment. Customers are able to draw "ready-made solutions” into their business as required. We have found that by providing Customers with a professional human resource environment, it is easier for them to focus on their core activities, customers and deliverables, increasing their success and profitability.
How we go about our support services
Afford us some of your time to efficiently acquaint ourselves with your business needs and challenges. We will then customise our services, endeavouring to acquaint you with the necessary knowledge and skills to meet your challenges.
We believe, preferably, in establishing strategic partnerships with our clients as opposed to providing short-term solutions.
Experience with our Customers has shown that no HR intervention can be delivered in isolation. We prefer through a time and cost effective manner to establish an integrated, holistic approach to HR in support of your core business processes.